I had a good experience ordering recently with Brand Republic. Arly was very helpful and accommodating with a tight timeline and a couple of unexpected changes - excellent customer service. The product was high quality as well. Would recommend!
I've been using BrandRepublic for 5 years. Bags, pens, and confectionery. All branded and delivered on time. Customer service is exceptional.
If you need a company that really cares and listens to their customers, please don't go anywhere else. There are many on the internet, but this is the only one I've come across that is run by real people. People who listen to your problems and needs and try to help you in any way they can. I will definitely take my next job here, and it's worth every penny I pay them. It's a waste of time to go back and forth with other companies that pay lip service and give AI-like answers.I love this team, and thank you, Arly!!!! 🙂
Absolutely outstanding customer service from Sophie! Second-to-none... 3 large orders now and she replies to all emails immediately and keeping in contact with us until the order has been delivered. Our last order was on a time restriction to make sure we had the shirts ready for our Christmas Party and nothing was too hard. Can't recommend this company (Sophie!!) enough, if I could give it 10 stars, I would 👏🏻👏🏻👏🏻👏🏻
I tried ringing numerous places to order last minute USB’s for a European marketing trip. Sophie and the team at Brand Republic were amazing. Helpful, kind, professional and efficient. The end product was awesome and I can’t rate them highly enough. Next level. Thanks Sophie 🙏
We ordered badges and bamboo bags for a recent event. Products are good as expected, but the difference was the customer service and therefore I highly recommend Brand Republic for your event collateral. Sophie was amazing to deal with, nothing was too much trouble, prompt email replies, always followed up, always answered the phone and when we were let down by the delivery company, she went above and beyond to get the delivery here. Thank you Sophie!
Sophie at Brand Republic is great - she asked all the right questions to ensure that my order would arrive on time and is very prompt in her responses/actioning tasks which puts her customers at ease!
Recently ordered journals for our workers across Australia. We are incredibly happy with the quality of products and customer service (Louise was absolutely amazing!) Dispatch was very quick and efficient and received our items within a few days.